On April 5, 2017, Good Neighbor Mediation participated in a panel presentation on mediation to Rhode Island members of CAI (Community Associations Institute) in Warwick, RI. Jeanne focused on the whys, hows, and whens of mediation, while Alix explored the sorts of disputes amenable to mediation. The panel explained why mediation is often a much better process than litigation, leading to a quicker, much less expensive, and more workable outcome. Bottom line: mediation in many cases is more consistent with board fiduciary duties to preserve association assets than a hasty resort to litigation or arbitration. It is also much more likely than litigation or arbitration to support the values that build community and empower its members: respectful dialogue and constructive problem-solving.