As a civil litigator with the Boston firm Hill & Barlow, Jeanne worked on a broad range of legal matters including land use, landlord-tenant, and family disputes, in addition to business and securities litigation. After a decade as a federal prosecutor in the U.S. Attorney’s Office in Boston, she established her own practice in Salem in 2003.
In 2003, Jeanne trained to become a mediator and began volunteering in the Superior Court in Essex County and in the federal court in Boston, successfully resolving a wide range of cases prior to trial. In 2004, graduate coursework at U Mass Boston deepened her understanding of the psychology of conflict and further enhanced her mediation and negotiation skills.
More recently, she has received additional training in the areas of landlord-tenant dispute resolution through the Essex County Housing Court and mortgage foreclosure from Massachusetts Dispute Resolution Services, of which she is a member. Jeanne has also assisted in presenting a court-sponsored conference to teach mediators how to train new court conciliators. She is a member of the New England Association for Conflict Resolution.
Through her long experience conciliating and litigating disputes in and out of court, Jeanne became aware of an unmet need for alternative dispute resolution between co-habitants, neighbors, tenants, condominium owners, family members, and others who find their lives made miserable by ongoing, entrenched conflict. By the time such cases reach the court, relationships are strained past the breaking point and a court-ordered resolution will do nothing to repair the situation.
In 2013, Jeanne founded Good Neighbor Mediation Project to provide a more expedient and effective way to help people learn to manage – if not resolve – disputes with others with or near whom they live. She brings to her mediation practice not only decades of experience in the law, but a deep interest in non-violent communication and community-building through respectful engagement.