"We would not have arrived at an eventual understanding of the root of the problem without your masterful handling of our condo association’s long-standing and complex issues. It strikes me that rather than Balkanizing neighbors, the kind of hard-won, back and forth conversation we had can sometimes have a better shot at building community than the piling on of fines and admonitions".K.V., condo association board member, Boston, MA
June 7, 2016"We would not have arrived at an eventual understanding of the root of the problem without your masterful handling of our condo association’s long-standing and complex issues. It strikes me that rather than Balkanizing neighbors, the kind of hard-won, back and forth conversation we had can sometimes have a better shot at building community than the piling on of fines and admonitions".K.V., condo association board member, Boston, MA
June 3, 2016
We were very pleased with the process implemented and results obtained in our mediation session with Ms. Kempthorne. Her approach was exactly what was needed in this case, and I would recommend her as a mediator in similar disputes. My client and I extend our thanks to the Court and to Ms. Kempthorne for enabling us to reach a settlement in this matter.
Amy Cashore Mariani, Esq. Fitzhugh, Parker & Alvaro LLP November 14, 2014
We turned to Jeanne to mediate a dispute regarding family co-owned real estate. The matter was complicated, contentious, and emotionally charged. I believed the situation was hopeless and headed for trial. Jeanne's firm and steady manner ultimately inspired both sides to appreciate the merit in each other's position. The result was an efficient compromise that satisfied both parties and ended the matter much quicker and far less expensively than expected.
Kenneth P. Shea, Esq. Shea Law Office November 14, 2014
I write to thank you for your masterful job yesterday in pulling so many divided parties together into a cogent settlement. In my experience family feuds are among the toughest to resolve by means of a voluntary settlement. . . . We all very much appreciate not only your skillful steering of the parties toward settlement, but also your willingness to spend all of the unanticipated time that the settlement required, at the cost of having to change your schedule.
You remarked at one point that I had been very quiet. In part it was because I was watching how you were skillfully moving the parties toward settlement. Thank you for the lesson!
Joseph F. Ryan, Esq. Lyne Woodworth & Evarts LLP November 14, 2014
Jeanne Kempthorne's expertise in mediation skills has proven to be a great asset not only to several families living in our developments but to our Housing Staff at the YMCA of the North Shore as well. The tools we have learned in our workshops with Jeanne have helped us to work more effectively with our tenants, and sometimes, each other!
Kathy Churchill Housing Director, YMCA of the North Shore November 14, 2014
The Y has used Jeanne on multiple occasions for mediation of tenant disputes. Her experience and mediation skills have helped tenants to come to their own resolution of difficult situations. It is amazing to see the effectiveness of letting tenants share and discuss solutions while ultimately getting to see the other tenant’s side of the issue. I use skills that Jeanne has taught me though our training sessions on a daily basis.
David Goodwin Greater Beverly YMCA Housing Director November 14, 2014